Last updated: October 7, 2026
This Privacy Policy explains what personal information PrefabHouseUSA (“PrefabHouseUSA“, “we”, “us”) collects on prefabhouseusa.com, why we collect it, who we share it with, and the choices and rights you have. We wrote it in plain language, so you can see quickly what happens to your information.
Summary
- We collect only what we need to answer your quote request, process your order, run the website and improve it.
- We do not sell your personal information and we do not share it for cross-context behavioral advertising.
- Payments are handled by PayPal and our payment providers. We never see or store your full card number.
- You can ask us to access, correct or delete your information at any time at info@prefabhouseusa.com.
- Our website is intended for adults. We do not knowingly collect information from children under 13.
Contents
- Who we are
- Information we collect
- How we use your information
- Cookies and similar technologies
- Who we share information with
- Google services and how to opt out
- How long we keep information
- How we protect information
- Your choices and rights
- Notice for U.S. state residents (including California)
- International visitors
- Children’s privacy
- Links to other websites
- Changes to this policy
- Contact us
1. Who we are
PrefabHouseUSA sells expandable container houses, prefab homes, modular and tiny homes, portable offices and steel buildings to customers in the United States, and works with dealers and partners. For privacy law purposes, PrefabHouseUSA is the “controller” or “business” responsible for the personal information described in this policy.
Email: info@prefabhouseusa.com
Phone: +1 737 233 6398
Website: https://prefabhouseusa.com
2. Information we collect
2.1 Information you give us
| When | What we collect |
|---|---|
| Free quote request (product pages, quote pop-up, sticky “Get Free Quote” button) | Name, email address, phone number, company (optional), city, state and country, budget range, timeline, your message (for example bedrooms, intended use, land status, customization needs), preferred contact method, and the product you asked about. |
| Become a Dealer application | Full name, company name, email, phone, city, state, country, desired territory, years in construction or sales, expected annual volume, and the business description you write. |
| Orders and checkout | Name, billing and shipping address, email, phone, order details, and payment status. Payment details are entered with PayPal or our payment provider, not on our servers. |
| Customer account | Name, email address, username and password (stored in encrypted form), order history, and wishlist. |
| Contact, chat and messaging | Anything you send us by email, phone, website chat, or when you contact us through WhatsApp, Instagram or Messenger, plus the contact details of that app. |
| Reviews and testimonials | Your name, location, and the content you choose to submit. We publish testimonials only with your permission. |
2.2 Information collected automatically
When you submit a quote or dealer form, we also record technical and marketing-source details so we can respond, prevent spam and understand which channels bring useful inquiries:
- IP address, browser type and device information (user agent);
- the page you came from (referrer) and campaign tags in the link you clicked (UTM source, medium, campaign, term and content).
When you browse the site, our servers, security tools and analytics services may also collect pages viewed, approximate location derived from IP address, time of visit, and device and browser information. Failed login attempts are logged with the IP address to protect accounts from abuse.
2.3 Information we do not collect
We do not ask for sensitive personal information such as Social Security numbers, government ID numbers, health information or biometric data. Please do not include them in forms or messages.
3. How we use your information
- Respond to you: prepare and send quotes, answer questions, and follow up by your preferred contact method.
- Process orders: take payment, arrange delivery and installation, provide support, and handle warranty, returns and refunds.
- Evaluate dealer applications and manage dealer relationships.
- Run and secure the website: prevent spam, fraud and abuse, limit repeated failed logins, and fix errors.
- Improve our site and products: understand which pages, products and marketing channels work, and improve speed and usability.
- Marketing: send you updates or offers where the law allows. You can opt out of marketing emails at any time using the link in the email or by contacting us.
- Meet legal obligations such as tax, accounting and record-keeping, and respond to lawful requests.
Legal bases (where applicable, for example for visitors in the UK or EU): performing a contract or taking steps at your request (quotes and orders); our legitimate interests (security, analytics, improving our services, business communications); your consent (optional cookies, marketing where required); and compliance with legal obligations.
We do not use your personal information to make decisions that have legal or similarly significant effects on you through solely automated processing.
4. Cookies and similar technologies
Cookies are small files stored on your device. We also use similar technologies such as your browser’s local storage. When you first visit, a banner lets you accept or reject optional cookies.
| Type | Examples | Purpose |
|---|---|---|
| Essential | WordPress and WooCommerce session, cart and login cookies; security tokens | Keep the cart, checkout, account login and form security working. These cannot be switched off in our banner. |
| Preferences | phu_theme (light/dark mode), your cookie choice, wishlist items, phu_recently_viewed (recently viewed products), quote-form source details | Remember your settings and show you relevant products. Stored for up to about one year (recently viewed: about one month). |
| Analytics and performance | Google Analytics / Google Tag Manager cookies (if enabled on the site) | Show us, in aggregate, how visitors use the site so we can improve it. |
| Payments | PayPal cookies | Fraud prevention and secure payment, set by PayPal when you use PayPal checkout. |
Your choices: use the banner to accept or reject optional cookies. You can also delete or block cookies in your browser settings; essential features such as the cart and checkout may not work if you block them. Your banner choice is saved on your device; clearing your browser’s site data will show the banner again.
5. Who we share information with
We do not sell your personal information. We share it only as described here, and only as needed:
- Payment processors (PayPal and the payment providers connected to our checkout) to take payment and prevent fraud.
- Manufacturers, logistics, delivery and installation partners and, where relevant, our dealers in your area, so your order or quote can be fulfilled. We share only what they need, such as name, contact details, delivery address and product details.
- Service providers that host and secure our website, send email, provide analytics, chat and customer-support tools, and help with marketing. They may use your information only to provide services to us.
- Professional advisers, authorities and legal requests where required by law, or to protect our rights, customers or the public.
- Business transfers: if we merge, are acquired or sell assets, your information may transfer to the new owner, who must honor this policy.
Messaging apps you choose to use to contact us (WhatsApp, Instagram, Messenger) are operated by their own companies under their own privacy policies.
6. Google services and how to opt out
We use Google services that may set cookies or collect information from your device:
- Google Fonts loads our typeface from Google’s servers, which receive your IP address and browser details to deliver it.
- Google Analytics / Google Tag Manager (where enabled) collect usage data such as pages visited and approximate location. Learn how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.
You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage personalized ads at adssettings.google.com. Google’s own practices are described in the Google Privacy Policy.
7. How long we keep information
We keep personal information only as long as needed for the purposes in this policy:
- Quote requests and dealer applications: while your inquiry is active and afterward for as long as needed for follow-up, warranty and legitimate business and legal record-keeping, then deleted or anonymized.
- Orders, invoices and payment records: as required by tax, accounting and consumer-protection laws.
- Security and activity logs: about 180 days. Routine payment-notification logs: about 90 days.
- Marketing contact details: until you unsubscribe or ask us to delete them.
You can ask us to delete your information earlier (see Your choices and rights), subject to records we must keep by law.
8. How we protect information
We use reasonable technical and organizational safeguards, including HTTPS encryption, security headers, password hashing, access controls limited to authorized staff, form spam protection, and login-attempt limits. No online service is perfectly secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you and the authorities as required by law.
9. Your choices and rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and get a copy;
- Correct inaccurate information;
- Delete your information;
- Object to or restrict certain processing, and withdraw consent at any time;
- Data portability: receive your information in a common format;
- Opt out of marketing at any time via the unsubscribe link or by emailing us;
- Not be discriminated against for exercising your rights.
To make a request, email info@prefabhouseusa.com or call +1 737 233 6398. We may need to verify your identity (for example, by matching the email address used in your quote or order). We aim to respond within 30 days, or within 45 days where the law allows. You may use an authorized agent; we may ask for proof of authorization. If you are unhappy with our response, you can contact your local data protection authority or your state attorney general.
10. Notice for U.S. state residents (including California)
This section supplements the rest of this policy for residents of California and other U.S. states with privacy laws (such as Colorado, Connecticut, Virginia, Texas and others).
| Category collected in the last 12 months | Examples | Shared with |
|---|---|---|
| Identifiers | Name, email, phone, address, IP address | Service providers, delivery and installation partners, dealers |
| Commercial information | Quotes, products viewed or wishlisted, orders | Service providers, payment processors, fulfillment partners |
| Internet or network activity | Pages viewed, referrer, campaign tags, browser and device data | Analytics and hosting providers |
| Geolocation (approximate) | City or state from IP address or the location you enter | Analytics providers, dealers in your area |
| Professional information | Company name, years in the industry (dealer applications) | Service providers |
- We do not sell personal information and do not “share” it for cross-context behavioral advertising, as those terms are defined by California law. We do not knowingly sell or share the personal information of anyone under 16.
- We do not use or disclose sensitive personal information for purposes other than those permitted by law.
- You can exercise the rights in Section 9, and appeal a refusal by replying to our decision email.
- Global Privacy Control: if your browser sends an opt-out preference signal, we treat it as a request to opt out of any sale or sharing.
- California “Shine the Light”: you may ask once a year which categories of personal information we disclosed to third parties for their direct marketing. We do not make such disclosures.
11. International visitors
We are based in the United States and our website is directed to customers in the United States. If you visit from another country, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the site you understand this transfer. Where required, we rely on appropriate safeguards for such transfers.
12. Children’s privacy
Our website and products are for adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable law requires). If you believe a child has given us information, contact us and we will delete it.
13. Links to other websites
Our site links to other sites and services, such as PayPal, YouTube, Instagram, Facebook, LinkedIn, X, WhatsApp and Messenger. We do not control them and are not responsible for their privacy practices. Please read their policies, for example the PayPal Privacy Statement.
14. Changes to this policy
We may update this policy when our practices or the law change. The “Last updated” date at the top shows the latest version. If we make material changes, we will post a notice on the site or contact you where required.
15. Contact us
Questions about this policy or your information? Contact PrefabHouseUSA:
Email: info@prefabhouseusa.com
Phone: +1 737 233 6398